October 16 2015
It is a fact of life that accidents happen. They can seriously injure people and sadly, can also cause deaths. In the United States, the number of injuries and deaths that happen to children is...
September 20 2015
We previously shared an article giving you advice and guidelines – what to expect with an injury claim and how you can help your claim be more successful. More info is shared here. As always, if you...
No matter what your profession, there are always associated risks in every industry. In the spring of 1999, FAA met with OSHA regarding the effect of FAA’s jurisdiction over occupational health issues related to employees on aircraft in operation. The goal of the two agencies was to review the working conditions of crewmembers to see if OSHA regulation would be appropriate without compromising aviation safety. FAA held a public meeting on December 10, 1999 entitled “Occupational Safety And Health Issues for Airline Employees” to elicit comments from the regulated community and other interested parties. FAA ultimately determined that the workplace for crewmembers (on board civil commercial aircraft) differs significantly from the workplace of non-aviation workers and that FAA must take the lead in promulgating regulations to address these concerns. FAA determined that it would propose modifications to address these occupational safety and health issues through the regulatory process. Knowing your rights as an employee is important as regulations can change without understanding the impact for those working on flight or as an Aviation ground employee. Having an accident attorney at hand to explain rights and review information for a possible case means you work with a firm that is experienced and dedicated to the health and well-being of the client. Tijerina Law Firm is a dedicated group of professionals that are here to guide you in all matters of the law.
The FAA (Federal Aviation Administration) works to keep our airways safe and passengers free from harm. The best of security and operations doesn’t ensure nothing will go wrong and when incidents do occur, what do you do? The US Department of Transportation gives all passengers a Bill of Rights which outlines what a traveler should do in order to make their flight as hassle-free as possible. DOT rules require U.S. airlines to provide information on how to file a complaint with the carrier. This information must appear on their web sites, on all e-ticket confirmations, and upon request at any of the airline’s ticket counters or gates. When passengers comment on airline service, most airlines do listen. They track and analyze the complaints and compliments they receive and use the information to determine what the public wants and to identify problem areas that need attention. They also try to resolve individual complaints. A DOT rule requires that airlines acknowledge a written complaint within 30 days and send a substantive response within 60 days of receiving the complaint.
Like other businesses, airlines have a lot of discretion in how they respond to problems. While you do have certain rights as a passenger, your demands for compensation will probably be subject to negotiation and the kind of action you get often depends in large part on the way you go about complaining. Depending on the incident, the loss involved and the severity of the occurrence, knowing how to respond and complain may take an expert approach. The Tijernia Law Firm will review your situation to determine negligence and what your rights are to pursue a fair settlement.